Support & Feedback

Family bug desk (¥5 on submit, ¥50 if adopted)

Last updated: August 5, 2026

Canonical support and feedback page for App Store, Google Play, and the website — covering Clavue Mobile, imux Mobile, imux macOS/Windows, and Clavue web/API.

Primary feedback email

[email protected]

Include product name (Clavue / imux Mobile / imux desktop), OS version, app version, and reproduction steps. Attach any on-screen support Ref code if present.

Product help

• Clavue Mobile docs
• imux Mobile docs
• Errors & troubleshooting
• Membership & quotas
• Web account

Legal

• Privacy Policy (master)
• Clavue Mobile Privacy
• imux Mobile Privacy
• Terms of Service
• EULA

Operator

Kunshan Xingwang Mathematical Network Technology Co., Ltd.

App Store Connect: Support URL = this page; Marketing URL can be the site home or /mobile.